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National Survey Concludes LIHEAP Recipients Face Many Challenges

The 2011 National Energy Assistance Directors’ Association (NEADA) study confirmed that LIHEAP recipient households are likely to be vulnerable to temperature extremes. They are likely to have seniors, disabled members, or children in the home. Over 89 percent of LIHEAP recipients had at least one of these vulnerable household members. The study also showed that these households face many challenges in addition to their energy bills, including unemployment, unhealthy home conditions, and medical issues. Households reported that they took several actions to make ends meet, including closing off part of the home and leaving the home for part of the day. Some of the actions were unsafe and could lead to injury or illness, such as keeping the home. For more information on this report visit:

Parade Photoshoot

Parade Magazine to Highlight Charitable Energy Assistance

Parade magazine will highlight charitable energy assistance on a national level through the National Fuel Funds Network. The issue will be included in Sunday newspapers across the United States on November 27 or at through December 2, 2011. Click on keep reading. NFFN is story #7.

As part of this project the editors at Parade chose to highlight a family that received energy assistance from NJ SHARES last year. Parade readers will be given an opportunity to contribute to the National Fuel Funds Network which will be then forwarded on to member programs using a lottery system.

NJ SHARES’ Client Service Call Center Operations Move to Ewing

The call center designated to aid Verizon Communications Lifeline clients has moved from Hamilton, NJ to join NJ SHARES operations in the Ewing, NJ headquarters. ‘We are fortunate to have the opportunity to house all of our programs’ operations in the same building. This allows for better internal communications, which equates to better service to our clients’, said Jim Jacob, NJ SHARES President and Chief Executive Officer.

Center for Non-Profits Conference Online Registration Open

There is still time to register for the 2011 Center for Non-Profits Conference: Making Connections Count: Thriving in a New Era. The conference will be held on December 2, from 8:00 am to 3:30 pm at the Crowne Plaza Monroe Hotel, located in Jamesburg, NJ. This year’s conference will be packed with thought-provoking plenary speakers, instructive break-out sessions, a variety of exhibitors and networking opportunities with New Jersey's non-profit community. To register, go to

President's LETTER

Jim Jacob, President & CEO

Last month’s early October snowstorm and the residual effects of falling trees on utility lines have had a significant impact for our neighbors. Some experiencing extended loss of utility service for the first time. For many of our neighbors across the state life without utilities during the cold months, due to financial burdens, is a real threat. This is the time of year when energy assistance programs are most vital.

Because of reports like NEADA’s ( and the New Jersey Legal Services’ Poverty Research Institutes’ Benchmark Report, ( we know how difficult it is for our neighbors to make ends meet – even in one of the wealthiest states in the nation.

For customers seeking energy assistance, our call center staff can provide help and referral services. The call center is open from 8:00 am to 5:00 pm, Monday through Saturday, to answer client inquiries about LIHEAP and Universal Service Fund benefits. LIHEAP and USF can make a significant difference in easing the energy burden for low income households this heating season.

In addition to these resources, energy efficiency measures are an important way to extend the value of energy assistance benefits. New Jersey has two programs that provide these services. The Weatherization program administered by the Department of Community Affairs and the New Jersey Comfort Partners program. The weatherization program is available to help households up to 200% of the FPL, improve heating system efficiency and conserve energy. New Jersey Comfort Partners provides installation of energy efficiency measures, personalized customer energy education and counseling for households at or below 225% of the FPL.

For more information on the efficiency programs, you can contact New Jersey Comfort Partners at 1-888-773-8326, or Weatherization by visiting:
As we prepare to celebrate the Thanksgiving holiday, I wish to thank all of our partners, agencies, supporters, donors and friends. Together we are making a real difference in the lives of our neighbors. I wish you all a warm and wonderful Thanksgiving.

Best regards,

Jim Jacob


Assemblyman Upendra Chivukula visits NJ SHARES staff.

NJ SHARES Exhibits at League of Municipalities Conference

NJ SHARES exhibited at the 96th Annual New Jersey State League of Municipalities conference this month. The conference, held November 15th – 17th in Atlantic City, provided delegates with the opportunity to learn and ask questions at more than 100 panels, clinics, workshops, and other sessions conducted by the League and the 18 associations of technical and professional employees allied with it. The League of Municipalities is a voluntary association created to help communities do a better job of self-government through pooling information resources and brain power. All 566 municipalities in the state are members of the League.

NJ SHARES Presents at the 2011 PSE&G Energy Assistance Conferences

This month, NJ SHARES presented information on the energy, telephone and water programs available for eligible clients throughout New Jersey at three regional energy assistance conferences hosted by PSE&G. The conferences were held throughout PSE&G’s service territory in Bergen, Burlington, and Middlesex Counties. The conference included information on additional programs such as the Low Income Home Energy Assistance Program (LIHEAP), the Universal Service Program and the Earned Income Tax Credit.

Cape May County Disabilities Awareness Day Highlights NJ SHARES Programs

NJ SHARES joined more than 50 exhibitors at the Second Annual Disabilities Awareness Day in Cape May County on November 12. The event, held at the Avalon Community Center, gathered Cape May County residents to equip them with first-hand information from a wide range of programs and services. The event was planned by the Cape May County Office of Disability Services, the Department on Aging, the Human Services Advisory Council, the ARC of Cape May and several community disability advocates.

AARP’s Consumer Resource Fairs Showcase NJ SHARES

The AARP New Jersey State Office hosted a series of Consumer Resource Fairs the week of November 14th. NJ SHARES was invited to address the audiences of more than 100 on available resources regarding energy, telephone and water assistance. The fairs were held on November 15, 2011 from 10:00 a.m. – 1:00 p.m. at the Trenton Marriott, on November 17, 2011 at 10:00 a.m. – 1:00 p.m. at the Livingston Senior and Community Center and on November 18, 2011 at 10:00 a.m. – 1:00 p.m. in Schuetzen Park in North Bergen.

NJ SHARES Conducts Senior Outreach Campaign

New Jersey SHARES has been conducting Senior Outreach events throughout the State to raise awareness of vital programs available to senior citizens. Presentations on Verizon’s Communications Lifeline and Link-Up America programs, as well as NJ SHARES energy and water bill assistance programs are being made in the month of November to Centers such as Brick Senior Center, Egg Harbor Township Senior Center, Elmwood Park Senior Center, Red Bank Senior Center, Parsippany Senior Center, Pemberton Township Senior Center and Rockaway Township Senior Center.

Verizon’s Communications Lifeline program offers discounted residential local telephone service for qualified individuals and senior citizens throughout the state. There is no cost to enroll in the program and qualified Verizon customers with basic landline service can receive a credit of up to $20.80 on their monthly bill.

ACE's Energy Saving Tips

Test windows and doors for air tightness. Add weather stripping and caulk where necessary. You can save 10 percent or more in annual costs.

Atlantic City Electric has published a brochure, “85 Ways to Save Money and Energy.” The brochure highlights how to save energy. To view the brochure, visit:

New Jersey SHARES |
1901 North Olden Avenue Extention Suite 1-A | Ewing, NJ 08618-2111
Phone: 609-883-1626 | Toll Free: 866-657-4273 | Fax: 609-883-6364 | Email
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New Jersey SHARES
1901 North Olden Avenue Extension, Suite 1A | Ewing, NJ 08618
Phone: 609-883-1626 | Toll Free: 866-657-4273 | Fax: 609-883-6364 | Email
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