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New Jersey Employment Opportunities

Organization Description
New Jersey SHARES, Inc (NJS) is an award winning statewide nonprofit organization dedicated to assisting NJs middle and fixed income households with their energy bills. Clients are reached through a strong statewide network of agencies. NJS has enjoyed fifteen years of success and subsequently has developed programs for telephone and water utility assistance.

Please check back for new opportunities.


 

New Jersey SHARES

 

Location:           Ewing, NJ

Job title:            Client Services Representative 

 

Submit Resumes for consideration to: telco@njshares.org, or fax to 609-883-0133 Attn: K. Warrick

 

Part-time

Hourly Position

 

 

Last Date for Resume submission:  June 6, 2014

 

 

 

 

General Description:

  • Provide general clerical and administrative support for NJ SHARES programs.
  • Answer incoming client calls regarding various Verizon/NJ SHARES programs and services. 
  • Examine documents for authenticity or validity
  • Respond to all client, intake agency and internal inquiries
  • Provide courteous, accurate and timely response for information
  • Provide excellent service to all internal and external clients
  • Work with clients to resolve any issues, keeping data logs for each phone contact
  • Inform clients of other programs that they might be eligible for.
  • Make outbound calls/courtesy calls to assist as many households as possible in  obtaining assistance
  • Other job responsibilities may vary from assisting with mailings, scanning applications and processing applications. 

 

 

Work experience requirements:

 

  • Knowledge of Microsoft Office Suite
  • Excellent communication skills
  • Excellent interpersonal skills
  • Ability to handle multiple tasks
  • One year or more of customer service experience. 
  • Excellent customer service skills. 
  • The applicant will be expected to handle a variety of calls, based on knowledge of NJ SHARES and its programs
  • PLEASE FORWARD ALL RESUMES TO:  telco@njshares.org

 

NOTE: The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties

performed on the job may not be listed.


New Jersey SHARES, Inc. is an equal opportunity employer.


About NJ SHARES | Where To Apply | How You Can Help | Other Programs | Agency Use Only

New Jersey SHARES
1901 North Olden Avenue Extension, Suite 1A | Ewing, NJ 08618
Phone: 609-883-1626 | Toll Free: 866-657-4273 | Fax: 609-883-6364 | Email info@njshares.org
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