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New Jersey Employment Opportunities

Program Assistant – Full Time – Entry Level

Job Description: On a day-to-day basis, you will be expected to:

  • Provide general clerical and administrative support for the NJ SHARES programs.
  • Answer incoming client calls regarding various NJ SHARES programs and services.
  • Make outbound calls to assist as many households as possible in obtaining assistance.
  • Examine documents for correctness.
  • Other job responsibilities may vary from assisting with mailings, scanning applications and processing applications.

Requirements and Qualifications:

  • A motivated, self-starter who is interested in being part of a team.
  • Strong communication skills, time management and organization.
  • Knowledge of Office 365.
  • Ability to multi-task.

Experience:

  • General clerical duties and knowledge of Office 365 would be helpful.

How to Apply: Submit resume and cover letter to H-R@njshares.org or by mail (see address below) or fax to:

New Jersey SHARES
1901 North Olden Avenue, Suite 1A,
Ewing, NJ 08618
Fax: (609) 883-6364
Attention: Arlene Grybowski

Client Services Rep. (Part-Time) – Bi-lingual Preferred

Job Description: On a day-to-day basis, you will be expected to:

  • Provide general clerical and administrative support for the NJ SHARES programs.
  • Answer incoming client calls regarding various VERIZON/NJ SHARES programs and services.
  • Examine documents for authenticity or validity.
  • Respond to all client, intake agency and internal inquiries.
  • Provide courteous, accurate and timely response for information.
  • Work with clients to resolve any issues, keeping data logs for each phone contact.
  • Inform clients of other programs that they might be eligible for.
  • Make outbound calls/courtesy calls to assist as many households as possible in obtaining assistance.
  • Other job responsibilities may vary from assisting with mailings, scanning applications and processing applications.

Requirements and Qualifications:

  • A motivated, self-starter who is interested in being part of a team.
  • Strong communication skills, time management and organization.
  • Knowledge of Office 365.
  • Ability to multi-task.
  • Must be able to read and speak fluent English and Spanish.

Experience:

  • At least one-year prior customer service experience.

How to Apply: Submit resume and cover letter to H-R@njshares.org or by mail (see address below) or fax to:

New Jersey SHARES
1901 North Olden Avenue, Suite 1A
Ewing, NJ 08618
Fax: (609) 883-6364
Attention: Arlene Grybowski

Organization Description

New Jersey SHARES, Inc (NJS) is an award winning statewide nonprofit organization dedicated to assisting NJ’s middle and fixed income households with their energy bills. Clients are reached through a strong statewide network of agencies. NJS has enjoyed 20 years of success and subsequently has developed programs for telephone and water utility assistance.


About NJ SHARES | Get Help | How You Can Help | Agency Use Only

New Jersey SHARES
1901 North Olden Avenue Extension, Suite 1A | Ewing, NJ 08618
Phone: 609-883-1626 | Toll Free: 866-657-4273 | Fax: 609-883-6364 | Email info@njshares.org
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